Salesforce Administrator
We are seeking a proactive and detail-oriented Salesforce Administrator to support the ongoing administration and customization of our Salesforce platform. This role is ideal for someone a year or two into their Salesforce career who is eager to learn and grow in a dynamic environment.
You will be responsible for maintaining and enhancing Salesforce functionality, supporting users, and ensuring data integrity. You’ll work closely with your manager and cross-functional teams to implement system updates, manage users, and contribute to the development of declarative applications.
Responsibilities:
- Perform day-to-day Salesforce administration tasks including user setup, role and profile management, and data maintenance.
- Support the creation and customization of Salesforce objects, fields, page layouts, and record types.
- Assist in managing system security, applications, managed packages, and sandbox environments.
- Build and modify declarative applications using tools like Flow, Lightning App Builder, and validation rules.
- Maintain awareness of Salesforce release updates and assist in implementing new features.
- Collaborate with end-users, management, and project teams to gather requirements and improve workflows.
- Provide basic troubleshooting and support for Salesforce-related issues.
- Triage and manage incoming maintenance requests to ensure timely resolution and prioritization.
- Participate in Agile ceremonies and contribute to continuous improvement.
- Experience with Jira or similar ticketing systems is a plus.
Qualifications:
- 1+ year of experience with Salesforce administration or CRM systems.
- Basic understanding of Salesforce Sales and Service Cloud platforms.
- Familiarity with Salesforce declarative tools (e.g., Flow, validation rules, Lightning pages).
- Knowledge of Salesforce reports and dashboards, Analytics Studio a plus.
- Knowledge of CRM best practices and object-oriented architecture concepts.
- Salesforce Administrator Certification or Trailhead Ranger status preferred.
- Strong communication and collaboration skills.
- Eagerness to learn and grow within the Salesforce ecosystem.
- Candidates must be eligible to work in the United States without limitation
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