There is no doubt among our executive team and the physicians at AHSH that your group has done a tremendous job here. Your team has provided invaluable education to our providers in a highly professional manner. CMI up, mortality down, much stronger documentation and a high level of satisfaction among our providers–we couldn’t ask for anything more.

“‘The Brundage Effect’. The addition of Dr. Brundage to our team at MHS has been truly transformational. Dr. Brundage and his team make clinical documentation simple and fun. The Brundage team has been well received by our hospitalists and internal medicine/FP residents and they frequently seek his expertise real time with documentation challenges. Dr. Brundage is a valuable resource and an expert in navigating the unchartered waters of ACO, BPCI, MACRA/MIPS and value based purchasing.”

“The value that Brundage Group has provided our hospital and our providers has been phenomenal. Our hospital provides excellent care for very sick patients, yet our provider documentation did not always reflect that. Our coding team would help, yet our quality measures—like observed to expected mortality ratio (O/E)—lagged. The approach of Brundage Group works. The training is physician-led, so the peer-to-peer coaching leads to far more adoption by our providers. Brundage Group drills down on a number of individual providers, leading to giant leaps in the quality of documentation. Now, in the past six months, our O/E has dropped precipitously, to levels I have not seen since being involved in administration. Our hospital case mix index is much higher, which accurately reflects the acuity of our patients, and vastly helps with our bottom line. Any hospital or healthcare system looking to improve measures like O/E and CMI, and to improve the sanity of providers dealing with the quality of documentation, should get Brundage Group on board.”

“Thought you would like to know I am seeing an improvement in documentation. More specific and more complete documentation; for instance, including the malnutrition and degree without query, including specificity on the respiratory failure type and acuity without query, pressure ulcers being documented POA, and specificity on diabetes. Great strides!”

“Thank you for the continuous feedback. The improvements that I’ve made in my documentation is reflected in the ongoing coaching and direction I receive from you on a weekly basis. I have made note of the pointers you give during rounds and the handouts provided serve as an excellent reminder/teaching tool for those coding inquiries. I appreciate all you have done and I thank you for your time.”

“I just wanted to thank you for your time and attention yesterday in teaching us about documentation and coding. I wish you could have stayed one more day to hear all the buzz. I have dieticians, respiratory therapists, liaisons and physicians still discussing your pearls of wisdom. Your expertise and presentation style will truly make a difference and I could not be more grateful. I know you are busy imparting your wisdom to another group today but know we will utilize all you left behind. Thank you again!”